Pumps By Design Inc. — FORM PBD-TS-200
TECHNICAL SUPPORT REQUEST
info@pumpsbydesign.com | (909) 673-9945
For EMERGENCIES (flooding, alarm condition, pump failure at occupied site), call (909) 673-9945 immediately. Use this form for non-emergency support, troubleshooting, and parts requests.
1. CONTACT INFORMATION
2. SITE & EQUIPMENT INFORMATION
3. REQUEST TYPE & URGENCY
4. ISSUE DESCRIPTION
5. PHOTOS & ATTACHMENTS (OPTIONAL)
Photos of the pump, control panel, alarms, or error codes help our team diagnose faster. Uploaded photos and files are saved with your submission.
Upload site photos — saved securely with your submission
JPG, PNG, WEBP — multiple photos supported
Attach files — drawings, reports, manuals, or other documents
PDF, DWG, XLSX, DOCX, images — multiple files supported
6. AUTHORIZATION
Your request and photos will be saved and sent to info@pumpsbydesign.com. We respond within 1 business day.